Last Updated: April 15,2026

These terms apply to all programmes provided by WONDERFUL ME CHILD
DEVELOPMENT RECREATIONAL SERVICES L.L.C, referred to below
as “Wonderful Me.”
1. Registration and Payment
• Registration must be completed by a parent or legal guardian aged 18 or
above, with accurate contact, medical and collection information.
• Places are confirmed upon acceptance of registration and receipt of payment.
• Fees are payable in advance. A one-time, non-refundable AED 300
registration fee applies where specified.
• Fees reserve a place and cover programme and operating costs, regardless
of attendance.
• Agreed instalments remain payable despite withdrawal or non-attendance.
Overdue payments may result in suspension.
• Discounts must be applied before payment and cannot be claimed
retrospectively. VAT applies where specified.
2. Withdrawals and Absences
• All fees are non-refundable for withdrawal, absence, unused sessions, late
joining or early collection.
• This includes illness, travel, relocation, timetable clashes, changes in family
circumstances, difficulty settling, or a child’s unwillingness, discomfort,
distress or refusal to attend.
• Trial sessions apply only when expressly confirmed in writing. Only applies for
academies not after school clubs.
• Withdrawal requests must be submitted in writing. Acknowledgement or
review does not constitute approval of a refund or credit.
3. Make-Up Sessions
• A maximum of two make-up sessions per child per term may be approved
for illness or injury supported by a valid sick note.
• Sessions require management approval, full payment and availability, and
must be completed within the same term.
• Make-up sessions cannot be transferred, carried forward or exchanged for
cash or credit. Missed make-up sessions will not be replaced.
4. Credits
• Credits require written management approval.
• Credits are non-transferable, have no cash value and must be used within the
approved validity period.
• Discussions, calculations or statements that a request is being reviewed or
processed do not constitute final approval. Clear written commitments from
authorised management will be considered.
• An exception does not establish an entitlement for other bookings.
5. Programme Changes and Cancellations
• Wonderful Me may adjust coaches, activities, groups, venues or schedules for
operational or safety reasons.
• A change of coach or activity within the booked programme does not entitle a
parent to a refund.
• Cancelled sessions may be rescheduled at the same or another location,
replaced with an alternative programme, or credited with management
approval, subject to availability. No refunds will be issued.
• Inability or unwillingness to attend an alternative arrangement does not entitle
a parent to a refund.
6. Force Majeure
• Events outside Wonderful Me’s reasonable control include severe weather,
government directions, school or venue closures, utility failures, epidemics,
pandemics, COVID-19, acts of war, declared or undeclared war, armed
conflict, invasion, hostilities, terrorism, civil unrest and security alerts.
• Activities may be suspended, shortened, relocated or rescheduled. No
refunds will be issued. Alternative sessions or discretionary credits may
be offered, subject to availability and written management approval.
• Personal decisions not to attend an available programme are treated as nonattendance.
• Parents must remain contactable and arrange prompt collection when
required.
7. Collection and Late Fees
• Children will be released only through authorised collection or transport
arrangements. Changes must be communicated in advance.
• Parents must notify Wonderful Me of delays.
• AED 50 applies once collection is more than 15 minutes late, with a further
AED 50 for each additional 15-minute period or part thereof.
• Repeated late collection may result in an enrolment review.
8. Behaviour and Safety
• Children and parents must treat others respectfully and follow staff
instructions and safety rules.
• Bullying, violence, discrimination, deliberate damage and unsafe behaviour
are unacceptable.
• Wonderful Me may implement support measures, require immediate
collection, suspend participation or withdraw a place following management
review.
• Decisions concerning unused fees will be communicated in writing.
9. Health and Emergency Treatment
• Parents must disclose relevant medical conditions, allergies, medication and
support needs before attendance.
• Medication requires an agreed procedure. Children with contagious symptoms
or isolation instructions must remain at home.
• Wonderful Me may request collection or medical clearance before return.
• Parents acknowledge the risk of exposure to COVID-19 and other
communicable diseases during group activities.
• Parents authorise appropriate first aid and emergency medical assistance.
Staff will attempt to contact parents without delaying urgent care. External
medical and transport costs remain the parent’s responsibility.
10. Activity Risks and Belongings
• Activities involve ordinary risks, including falls, collisions and accidental
injuries. Suitable clothing, footwear and required protective equipment must
be provided.
• This acknowledgement does not release Wonderful Me from responsibility for
its own negligence.
• Belongings must be labelled. Wonderful Me is not responsible for loss or
damage unless caused by its negligence.
• Reasonable, evidenced costs for deliberate damage caused by a child may
be charged to the parent.
11. Photography and Privacy
• Photos and videos will be used according to the consent recorded at
registration. Promotional use of identifiable images requires parental
consent, which may be withdrawn for future use in writing.
• Parents must not photograph or publish images of other children without
permission.
• Personal information is used for programme administration, payments,
safeguarding and emergency care, and shared only where necessary with
relevant schools, service providers or emergency responders.
• Parents must protect their account details and retain booking and payment
records.
12. Requests
• Requests, withdrawals and complaints must be submitted through Wonderful
Me’s official communication channels.
• Coaches and assistants cannot approve financial exceptions unless
authorised.
• Management will review relevant records and communicate final decisions in
writing.
AFTER SCHOOL CLUB WONDERFUL ME